Frequently Asked Questions
Everything you need to know about shopping with The Fashion Project
What are the available payment methods?
We accept all major credit and debit cards (Visa, Mastercard, Maestro), PayPal, and Cash on Delivery for orders within Greece.
How long does shipping take?
Orders within Greece are typically delivered within 1-3 business days. For international shipping within the EU, delivery usually takes 5-10 business days depending on the destination.
What is your return policy?
You can return any item within 14 days of receipt, provided it is in its original condition with all tags attached. Please use our online return portal to initiate the process.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
Are the products authentic?
Absolutely. The Fashion Project guarantees that all products sold on our website are 100% authentic and sourced directly from official brands and authorized distributors.
Do you offer free shipping?
We offer free standard shipping on all orders within Greece that exceed 50€. For orders below this amount, a flat shipping fee is applied at checkout.