Returns & Exchanges
At thefashionproject.gr, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any item within 14 days of receipt, provided it is in its original condition.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and choose your preferred resolution, such as a refund or size exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are unworn and unwashed to qualify for a full refund.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier point or schedule a pickup through our logistics partner.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.